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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales Management
Sales Associate - Kalamazoo Wings (Kalamazoo, Mi)

Top Reasons to Work With GHG

What You’ll Be Doing

  • Services existing business accounts, obtains future bookings, and establishes new accounts by planning and organizing daily/weekly/monthly work schedule to call on existing or future potential clients
  • Continuously improves content, approach and timing of outside sales calls by studying the potential market, consulting with Director of Sales and making adjustments for continuously improving closing ratio
  • Sustains an organized approach and keeps Director of Sales informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual segment analysis
  • Monitors competition by gathering current marketplace information on pricing, products, competitor deliverables, promotions, etc.
  • Recommends improvements in products, services, packages, promotions by continuously evaluating results, actively seeking guest feedback, and observing competitive developments
  • Resolves customer issues to sustain long term guest engagement by making improvement recommendations to management
  • Creates and sustains positive interactions with all associates by being a promoter of Greenleaf Hospitality vision, mission and core values to all colleagues
  • Continuously improves one’s own professional and technical knowledge and skills by attending educational workshops, actively participating in regularly scheduled sales team meetings, reviewing professional publications, establishing personal networks, participating in professional societies and seeking additional methodologies.

What You Need for this Position

  • A Bachelor's degree is preferred but not required
  • Previous experience with negotiating and creating contracts and proposals preferred
  • Have a strong passion for driving revenue sales and guest service
  • Show passion to drive marketing and sales promotion efforts for Wings Event Center
  • Must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple tasks. This role also calls for the ability to work well with all levels of  leadership and associates

What's in it for You

  • 401k with contribution match 
  • Medical/Dental/Vision 
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates
  • Annual bonus opportunity
  • Company cell phone reimbursement

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Ticket Sales & Service: Ticket Sales
Account Executive - Reading Royals (Reading, PA)

Job Summary:

The Reading Royals are currently seeking a highly motivated and passionate self-starter to join their sales team. 

The Ticket Sales Account Executive will be responsible for prospecting to sell and service new accounts to increase both Season/Partial Season tickets, Group tickets and Hospitality packages.This position is a full time sales position with a base salary, benefits, and commission.

Responsibilities:

  • Sell a full menu of ticket products for the Reading Royals, including, but not limited to full and partial season tickets, group tickets and hospitality packages.
  • Call current and past customers and cold-call new sales leads to generate new sales.
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial season tickets, group and hospitality packages. 
  • Achieve and exceed weekly, monthly and annual sales goals established by the Director of Ticket Sales 
  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.
  • Work a variety of Reading Royals events and games as assigned to support ticket sales efforts and promotional initiatives.
  • Maintain complete and accurate customer records
  • Perform other duties and responsibilities as assigned by Director of Ticket Sales  

Qualifications:

  • Undergraduate or graduate degree in business/sales/marketing/sports management or similar concentration.
  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
  • A high level of professionalism, confidence, enthusiasm and personal accountability
  • Willingness to learn and ability to work within a team atmosphere
  • Excellent writing, communication and interpersonal skills
  • Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
  • Extremely coachable and eager to learn every day.
  • Must be able to work evenings and weekends, as required.
  • 1 year of ticket sales experience preferred 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience in a professional environment?
2. What level(s) of education have you completed?


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Ticket Sales & Service: Ticket Sales
Season Ticket and Group Sales Consultant - Toledo Walleye/Toledo Mud Hens (Toledo, OH)

Summary of Responsibilities:

A Season Ticket & Group Sales Consultant is directly involved with the sale of tickets.   He/she uses planning, organizational and people skills to prospect and achieve season ticket, group ticket, individual ticket and catering sales goals as established by the Assistant General Manager - Ticket Sales & Operations and the Director of Ticket Sales.  

Functions:

  1. Reach personal sales goals as established by the Assistant GM and Director of Ticket Sales.
  2. Plan, organize and manage personal sales goals and help the ticket department achieve its goals.
  3. Make outgoing calls and contacts in order to generate new sales and attract new companies/fans.
  4. Sell various season ticket plans to businesses, organizations and individuals.
  5. Sell group outings and catered events to businesses, organizations and individuals.
  6. Sell merchandise and souvenirs to businesses, organizations and individuals.
  7. Maintain relationships/sales with existing clientele in all ticket sales categories to ensure long-term partnerships and upsell possibilities.
  8. Handle incoming inquiries regarding season ticket plans and group outing options.
  9. Disseminate season ticket, group and catering information to existing and potential clients.
  10. Follow up with the people who request and receive season ticket, group outing and food & beverage outing information.
  11. Collect deposits and final balances on outings and season ticket plans and follow the proper processes as they relate to the Box Office, accounting, CRM, etc.
  12. Interact with other staff members to help insure a positive and successful season.
  13. Set up meetings with potential season ticket holders and group leaders.
  14. Refer corporate sales opportunities to the Assistant General Manager – Corporate Partnerships.
  15. Perform other responsibilities and duties as assigned.

Working Conditions:

  1. Full time, year round.
  2. Off-season hours are typically 8+ hour days.  During season hours may range from 8 to 14 hours per day

Required Experience:

A Ticket Consultant should be self motivated.  It is necessary to have good people, planning and organizational skills.  There is daily interaction with current and potential clients.  He/she should be creative, driven and possess the ability to work with others and accept various tasks.  Ticket sales experience is recommended but not required.

2 years or more of Sales Experience Required

This job description does not list all of the duties of the job.  The person in this position may be asked to perform other instructions and duties must comply with the Toledo Mud Hens baseball Club, Inc. and Toledo Arena Sports (TASI) Employee Handbook.  The person in this position will be evaluated in part based on performance of the tasks listed in this job description.

The Club’s management has the right to revise this job description at any time.  This job description is not a contract for employment and either the Employee or the Club may terminate employment at any time, for any reason.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of sales experience do you have?
2. In 25 words or less, why do people attend minor league sports?


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Ticket Sales & Service: Ticket Sales
Account Executive - Ticket Sales - Utah Grizzlies (Salt Lake City, UT)

Description

As an Account Executive for the Grizzlies, you will begin building your sports resume through your performance developing relationships throughout Salt Lake that produce new ticket sales opportunities. A successful executive will use cold calls, face-to-face meetings and email marketing as methods for building lasting relationships with local businesses and individuals. As a member of our sales team, a high level of performance will enable you the opportunity to take on additional roles in both sales and management as your skills and resume to continually develop. The ability to work as a part of team is a must!


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Generate business revenue using all sales methods, including cold calls, face to face appointments, prospecting and networking
  • Make cold calls from provided lists to area companies to build new relationships
  • Use a full catalog of inventory items (Group Seats, Full & Mini Packages, Food & Beverage Options, Suites, Meetings Space, etc) to customize a comprehensive hospitality package that fits your client's every need
  • Aggressively prospect and research new sales leads
  • Conduct face to face sales presentations with prospects and potential customers
  • Meet or exceed weekly and monthly sales goals in the areas of season, group and partial-plan ticket packages
  • Record all activity and sales pipeline details in CRM system
  • Provide superior customer service to clients - existing ticket holders, prospects, and single game customers
  • Sell other special projects when necessary
  • Be present at all home games to service your customers, establish new relationships and help manage the game day duties
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities
  • Additional responsibilities as assigned by the Sales Manager

IDEAL CANDIDATE:

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Detail-oriented and organized; ability to handle several projects at once
  • Prior telemarketing and/or sales experience is preferred but not essential
  • Any experience working for a team, athletic department or event is beneficial
  • Willingness to work evenings, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have connections in the State of Utah, especially along the Wasatch Front?


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Ticket Sales & Service: Ticket Sales
Ticket Sales Account Executive - Wichita Thunder Hockey Team (Wichita, KS)

Ticket Sales Account Executive – Wichita Thunder

Department: Ticket Sales and Services
Location: Wichita Thunder Offices, 505 W. Maple, Suite 100, Wichita, KS 67213
Reports to: Vice President

Start Date:

Job Summary:

The Wichita Thunder is seeking an energetic, professional, and self-motivated person who has a passion for sports and ticket sales. This position participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry. This individual will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual’s career growth.


The positions main responsibility will be outbound phone sales and setting appointments and arena tours. Sales items will include full season tickets, partial season tickets, group tickets, luxury suites, and additional sales items and ticket packages as set by management. Game duties during the game will also be required – this will include in-game promotions.

 

Responsibilities and Duties:

·         Execute 80+ calls per day

·         Identify new business opportunities

·         Organize meetings with clients to assess needs and present opportunities

·         In addition to receiving sales leads from management, generate personal leads to maximize prospects and revenue

·         Generate new group ideas and successfully implement them

·         Meet and strive to exceed daily call and appointment goals and monthly and long term sales goals

·         Maintain detailed call and account records in CRM and ticketing database

·         Work within a team environment to achieve overall team goals

·         Provide excellent and prompt service to clients and customers

·         Work home games and events outside of the normal business day as needed

·         Other duties as assigned by management

Desired Qualifications:

·         Bachelor’s degree

·         Excellent customer service, communication and interpersonal skills

·         Prior sales experience (preferred)

·         Motivated to start a career in professional sports

·         Ability to work flexible hours (including nights and weekends)

Compensation:

·         salary + commission + bonuses  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to relocate?


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Ticket Sales & Service: Ticket Sales Management
Director of Ticket Sales - Wichita Thunder Hockey Team (Wichita, KS)

Description

Director of Ticket Sales – Wichita Thunder

Department: Ticket Sales and Services
Location: Wichita Thunder Offices, 505 W. Maple, Suite 100, Wichita, KS 67213
Reports to: General Manager

                            

Seeking a well-qualified, high energy, highly motivated person with a “TEAM” mentality for the position of Director of Ticket Sales. Preferably looking for a candidate with current or prior professional/college team and/or venue Ticket Sales Management experience.

Job Summary:
Lead a staff of 4-5 full-timers and 2-3 part-timers (interns).  Help staff to reach daily/monthly team goals, coach members to reach individual goals, run sales contests and meetings, participate in training sessions and conference calls with management, and lead regularly scheduled staff training with all sales reps.

 

Responsibilities and Duties:

·         Teach sales staff proper selling techniques and tactics

·         Continually train staff to get better by observing their activities (i.e. roleplays, real calls, appointments, and emails), pointing out areas for improvement, and helping them become valuable contributors to the team

·         Coach staff up with weekly one-on-one meetings to get a better understanding of how they are progressing and provide feedback on issues they are facing

·         Hold reps accountable for meeting daily sales activity (call numbers, appointments, emails, etc.) objectives

·         Instruct staff on how to identify new business opportunities for themselves outside of leads lists provided to them

·         Handle top 10 most profitable ticket accounts with exceptional service to ensure renewals and earn referral business

·         Work with GM and other team management to determine staff and departmental short and long-term sales goals, then strive to meet and exceed those goals

Desired Qualifications:

·         College degree

·         Excellent customer service, communication and interpersonal skills

·         At least 2 years of experience managing a staff of 5+

·         Ability to work flexible hours (including nights and weekends)

·         Organized and CRM proficient

Job Questions

1.    Describe prior ticket sales management experience.

2.    What’s one thing not on your resume that you are most proud of?

3.    What is your timeline for being in Wichita?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior sales experience with a sports organization? If so please explain.


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Ticket Sales & Service: Ticket Sales
Membership Executive (Full Time) - Worcester Railers HC (Worcester, MA)

The Worcester Railers HC of the ECHL are seeking an energetic, hardworking, and motivated Membership Executive to generate revenue through the sale of season memberships, flex-plans and group tickets via cold calling and email. This position will also service existing accounts, work all home games and cultivate relationships with their season membership clientele. Create new ideas to increase membership sales and retention, perform basic office functions as needed and be expected to attain goals of the ticket and membership sales department each season. The candidate will report to the Director of Tickets and Hockey Club Memberships.

LOOKING TO BREAK INTO SPORTS? THEN JOIN THE BACKBONE OF OUR TEAM IN SALES!

Worcester Railers HC Membership Executive

The Railers HC is seeking a Full Time Membership Executive. Any person interested must be motivated and passionate about a career in sales.

RESPONSIBILITIES:

  • Make daily sales calls to generate new business through group and season memberships.
  • Assist in database management, including lead entry and reporting.
  • Create and develop new sales concepts to generate new revenue streams.
  • Develop, implement and maintain sales campaigns utilizing direct mail, cold calling, appointment scheduling, and ticket driven revenue promotions.
  • Must meet or exceed individual and team sales goals.
  • Generate own leads by prospecting respective sales area.
  • Assist with all special group and season membership sales projects.
  • Work in conjunction with Membership Sales, Corporate Sponsor Partnerships, Community Relations, Media Relations and Operations for all internal ticket allotment and allocation.
  • Work all home games, additional membership events, and off site sales opportunities as needed for the purpose of developing new prospects and referral opportunities.
  • Must be willing to work some nights, weekends, and holiday events.
  • Maintain complete and accurate records for customers and organization.
  • Perform other promotional or service functions assigned by the Director of Tickets and Hockey Club Memberships.

REQUIREMENTS:

  • Strong organizational and time management skills
  • Excellent oral communication, customer service and problem solving skills
  • Ability to function in a fast-paced environment, handle multiple projects and meet frequent deadlines
  • High energy; ability to remain focused on accomplishing tasks, working independently and offering excellent internal customer service to all departments within the Worcester Railers HC front office
  • Available to work flexible hours

QUALIFICATIONS:

  • Bachelor's degree or equivalent experience
  • Hardworking, dependable and motivated self-starter
  • Exceptional interpersonal and problem solving skills
  • Excellent organization, prioritization, and strong customer service skills
  • Ability to work a 40-hour work week plus games and other outside events
  • Ticketmaster or other ticket sales platform experience (preferred)
  • Proficient in Microsoft Excel
  • Ice hockey knowledge is preferred, but not required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your required salary?
2. Why is this position appealing to you?
3. What is one thing not on your resume that would qualify you for this position?


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