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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Ticket Seller - Kalamazoo Wings (Kalamazoo, MI)

****Please apply at www.joingreenleaf.com in order to be considered!****

Top Reasons to Work With GHG

What You’ll Be Doing

  • Process all types of ticket orders placed at the ticket office directly
  • Process mail orders for all events held at the Event Center
  • Process group orders for all events held at the Event Center
  • Process credit card orders by phone
  • Maintain good customer relations and service
  • Provide information to patrons concerning hockey games, special events, and general facility facts
  • Answer customer inquiries and mails appropriate information as requested
  • Understand the functions and operations of the Ticketmaster System
  • Attend staff training
  • Becomes familiar with necessary reports: Injury Reports, Customer Complaints, Incident Reports, etc.

What You Need for this Position

  • Excellent skills in customer relations, communications and problem solving
  • Cash handling experience
  • Sales and customer service experience preferred
  • Ability to work flexible hours and weekends
  • Able to sit or stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Occasionally able to lift up to 40 pounds
  • Able to comply with safety standards

What's in it for You

  • 401k with contribution match (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates

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Ticket Sales & Service: Client Relations/Customer Service
Parking Attendant - Kalamazoo Wings (Kalamazoo, MI)

****Please apply at www.joingreenleaf.com in order to be considered!****

Top Reasons to Work With GHG

What You’ll Be Doing

  • Direct all cars into the parking lot in the correct order
  • Make sure you are properly dressed for the weather conditions
  • Check cars for passes and direct them to the correct locations
  • Be alert during shift, report suspicious behavior to the Parking Supervisor and/or Security
  • Collect fees from patrons looking to park in the Event Center parking lot
  • Position or remove barricades to prevent parking in certain spots

What You Need for this Position

  • Excellent customer service skills
  • Work evenings, nights, weekends and holidays
  • Able to stand for long periods of time, up to 8 hours
  • Able to stoop and bend
  • Able to lift up to 40 pounds from time to time
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards
  • Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

  • 401k with contribution match (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates

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Ticket Sales & Service: Client Relations/Customer Service
Security Officer - Kalamazoo Wings (Kalamazoo, MI)

****Please apply at www.joingreenleaf.com to be considered!****

Top Reasons to Work With GHG

What You’ll Be Doing

  • Assist patrons and fellow employees
  • Be aware of and anticipate problems with patrons
  • Look for hazards and report them immediately to Security Supervisor
  • Ensure sure no alcohol leaves the facility
  • Watch section and enforce all Wings Stadium policies; watch Chuck-A-Puck closely and events when things are thrown on the ice
  • After the event, watch doors and patrons leave and be visible at all exits
  • Document any concerns and or maintenance problems after shift - use specific reports: Maintenance Report, Motor Vehicle Report, Incident Report, etc.

Qualifications:

What You Need for this Position

  • Excellent customer service skills
  • EMT certified is preferred, but not required
  • Able to stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Occasionally able to lift up to 40 pounds 
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards

What's in it for You

  • 401k with contribution match (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates

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Ticket Sales & Service: Client Relations/Customer Service
Usher - Kalamazoo Wings (Kalamazoo, MI)

****Please apply at www.joingreenleaf.com to be considered!****

Top Reasons to Work With GHG

What You’ll Be Doing

  • Check all tickets and make sure they are valid with the right date
  • Direct patrons to seat, ATM, restrooms, office, security
  • Be courteous to ALL patrons
  • Make sure that no outside food or unexplained packages are admitted into facility during an event
  • Ensure no alcohol leaves the facility
  • Have flashlight available to use when needed
  • Watch section and enforce the NO smoking policy
  • After the event, check in area for lost and found, turn in at office, close doors and wait to be dismissed0.

Qualifications:

What You Need for this Position

  • Excellent customer service skills
  • Work evenings, nights, weekends and holidays
  • Able to stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Able to lift up to 40 pounds from time to time
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards
  • Able to handle responsibilities that require repetitive motion tasks

What's in it for You

  • 401k with contribution match (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates

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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - Manchester Monarchs (Manchester, NH) - Manchester Monarchs (Manchester, NH)

The Manchester Monarchs are an ECHL hockey team located in Manchester, New Hampshire.

The Monarchs are seeking individuals for hire on a trial basis in our ticket sales department. The key responsibility of the sales associates will be to prospect qualified accounts for ticket package and group ticket purchasing.

This position begins in October. At the end of the Inside Sales period, based on performance and potential, a full-time staff position could be offered.

The ideal candidate would have some experience in direct sales and be comfortable making a pre-determined amount of phone calls daily to both consumers and businesses.

Excellent communication skills are required. All candidates must be outgoing with a can-do attitude and the ability to work well in a team environment. Training will be provided.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you relocate (if necessary) without team assistance?


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Ticket Sales & Service: Ticket Sales
Ticket Sales Representative - Missouri Mavericks (Kansas City, MO)

The Missouri Mavericks of the ECHL are looking for a highly motivated, innovative ticket sales executive. The Mavericks are one of the most decorated 'AA' hockey franchises in the country and stand alone as the only winter pro sports team in a market of 2-million residents. If you are outgoing and organized and want to work for a positive, proactive organization, please review the description below.

Essential Duties & Responsibilities: (Other duties may be assigned.)

  • Responsible for generating maximum revenue for the team through the full menu marketing of ticket programs.
  • Sell full-seasons, partial season plans, and group packages for the team. Meet and exceed all sales goals.
  • Create and develop new business by regularly pitching new prospects through phone prospecting, external appointments and networking events.
  • Plan and coordinate group events
  • Manage all personal accounts and work with the fan relations department to provide the highest level of customer service throughout the season.
  • Game night responsibilities include, but not limited to, assisting with sales initiatives and prospecting for new clients before, during and after every home game.
  • Attend and staff outside events with the purpose of selling ticket packages in conjunction with the marketing department.
  • Maintain accurate records of all prospecting activities and closed sales.

Desired Skills and Expertise:

  • Bachelor’s degree preferred, but not required.
  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques strongly encouraged.
  • Strength in time management, administrative ability, organization, and customer service skills.
  • Ability to communicate effectively with the public in a professional manner.
  • Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs.
  • Experience in utilizing CRM and ticketing systems (TicketMaster experience a bonus) in maintaining customer records a plus.
  • High energy; team player with the ability to remain focused on sales goals and work independently and in group setting.
  • Ability to work flexible hours, including evenings, weekends and holidays.

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Ticket Sales & Service: Ticket Sales
Royals Ticket Sales - Reading Royals (Reading, PA)

Reading Royals are looking for passionate sports fans to build a dream team of sales SUPERSTARS!!! Know how to sell widgets but not tickets?  No problem! Sports nuts with 2-3 years experience in sales are invited to dip your toes in the wild world of sports! We'll teach you the hooks, lines and sinkers about closing for sucess!  

Responsibilities:

- GET OUT OF THE OFFICE!!!!

- Get to know the community and rope them in! 

- Be creative

Required Experience:

A Royals Dream Team Allstar needs to be self motivated and to like people.  2+ years of Sales Experience Required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of sales experience do you have?
2. What does your sales experience include?
3. In your opinion why do people go to minor league sporting events?


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Ticket Sales & Service: Ticket Sales
Season Ticket and Group Sales Consultant - Toledo Walleye/Toledo Mud Hens (Toledo, OH)

Summary of Responsibilities:

A Season Ticket & Group Sales Consultant is directly involved with the sale of tickets.   He/she uses planning, organizational and people skills to prospect and achieve season ticket, group ticket, individual ticket and catering sales goals as established by the Assistant General Manager - Ticket Sales & Operations and the Director of Ticket Sales.  

Functions:

  1. Reach personal sales goals as established by the Assistant GM and Director of Ticket Sales.
  2. Plan, organize and manage personal sales goals and help the ticket department achieve its goals.
  3. Make outgoing calls and contacts in order to generate new sales and attract new companies/fans.
  4. Sell various season ticket plans to businesses, organizations and individuals.
  5. Sell group outings and catered events to businesses, organizations and individuals.
  6. Sell merchandise and souvenirs to businesses, organizations and individuals.
  7. Maintain relationships/sales with existing clientele in all ticket sales categories to ensure long-term partnerships and upsell possibilities.
  8. Handle incoming inquiries regarding season ticket plans and group outing options.
  9. Disseminate season ticket, group and catering information to existing and potential clients.
  10. Follow up with the people who request and receive season ticket, group outing and food & beverage outing information.
  11. Collect deposits and final balances on outings and season ticket plans and follow the proper processes as they relate to the Box Office, accounting, CRM, etc.
  12. Interact with other staff members to help insure a positive and successful season.
  13. Set up meetings with potential season ticket holders and group leaders.
  14. Refer corporate sales opportunities to the Assistant General Manager – Corporate Partnerships.
  15. Perform other responsibilities and duties as assigned.

Working Conditions:

  1. Full time, year round.
  2. Off-season hours are typically 8+ hour days.  During season hours may range from 8 to 14 hours per day

Required Experience:

A Ticket Consultant should be self motivated.  It is necessary to have good people, planning and organizational skills.  There is daily interaction with current and potential clients.  He/she should be creative, driven and possess the ability to work with others and accept various tasks.  Ticket sales experience is recommended but not required.

2 years or more of Sales Experience Required

This job description does not list all of the duties of the job.  The person in this position may be asked to perform other instructions and duties must comply with the Toledo Mud Hens baseball Club, Inc. and Toledo Arena Sports (TASI) Employee Handbook.  The person in this position will be evaluated in part based on performance of the tasks listed in this job description.

The Club’s management has the right to revise this job description at any time.  This job description is not a contract for employment and either the Employee or the Club may terminate employment at any time, for any reason.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of sales experience do you have?
2. In 25 words or less, why do people attend minor league sports?


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Ticket Sales & Service: Ticket Sales
Account Executive - Ticket Sales - Utah Grizzlies (Salt Lake City, UT)

Description

As an Account Executive for the Grizzlies, you will begin building your sports resume through your performance developing relationships throughout Salt Lake that produce new ticket sales opportunities. A successful executive will use cold calls, face-to-face meetings and email marketing as methods for building lasting relationships with local businesses and individuals. As a member of our sales team, a high level of performance will enable you the opportunity to take on additional roles in both sales and management as your skills and resume to continually develop. The ability to work as a part of team is a must!


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Generate business revenue using all sales methods, including cold calls, face to face appointments, prospecting and networking
  • Make cold calls from provided lists to area companies to build new relationships
  • Use a full catalog of inventory items (Group Seats, Full & Mini Packages, Food & Beverage Options, Suites, Meetings Space, etc) to customize a comprehensive hospitality package that fits your client's every need
  • Aggressively prospect and research new sales leads
  • Conduct face to face sales presentations with prospects and potential customers
  • Meet or exceed weekly and monthly sales goals in the areas of season, group and partial-plan ticket packages
  • Record all activity and sales pipeline details in CRM system
  • Provide superior customer service to clients - existing ticket holders, prospects, and single game customers
  • Sell other special projects when necessary
  • Be present at all home games to service your customers, establish new relationships and help manage the game day duties
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities
  • Additional responsibilities as assigned by the Sales Manager

IDEAL CANDIDATE:

  • Aggressive, competitive and committed to the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication and computer skills
  • Detail-oriented and organized; ability to handle several projects at once
  • Prior telemarketing and/or sales experience is preferred but not essential
  • Any experience working for a team, athletic department or event is beneficial
  • Willingness to work evenings, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have connections in the State of Utah, especially along the Wasatch Front?


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