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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Sales Manager - Kalamazoo K-Wings (Kalamazoo, MI)

JOB PURPOSE:

Actively solicit new accounts for Stadium Management Company and sustain on-going business relationships with existing accounts.

 

 

Principle Accountabilities:

  • Work hand in hand with the Stadium Management on development and strategies for ticket sales growth
  • Have a strong passion for driving revenue sales and guest service 
  • Show passion to drive marketing and sales promotion efforts for Stadium Management Company
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks. This role also calls for the ability to work well with all levels of  leadership and associates

Essential Job Results:

  1. Services existing business accounts, obtains future bookings, and establishes new accounts by planning and organizing daily/weekly/monthly work schedule to call on existing or future potential guests.
  2. Continuously improves content, approach and timing of outside sales calls by studying the potential market, consulting with Director of Sales and making adjustments for continuously improving closing ratio.
  3. Sustains an organized approach and keeps Director of Sales informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual segment analysis.
  4. Monitors competition by gathering current marketplace information on pricing, products, competitor deliverables, promotions, etc.
  5. Recommends improvements in products, services, packages, promotions by continuously evaluating results, actively seeking guest feedback, and observing competitive developments.
  6. Resolves customer issues to sustain long term guest engagement by making improvement recommendations to management.
  7. Creates and sustains positive interactions with all associates by being a promoter of Greenleaf Hospitality vision, mission and core values to all colleagues.
  8. Continuously improves one’s own professional and technical knowledge and skills by attending educational workshops, actively participating in regularly scheduled sales team meetings, reviewing professional publications, establishing personal networks, participating in professional societies and seeking additional methodologies.

Reports to:

Director of Sales, Stadium Management Company


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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - Manchester Monarchs (Manchester, NH) - Manchester Monarchs (Manchester, NH)

The Manchester Monarchs are an ECHL hockey team located in Manchester, New Hampshire.

The Monarchs are seeking individuals for hire on a trial basis in our ticket sales department. The key responsibility of the sales associates will be to prospect qualified accounts for ticket package and group ticket purchasing.

This position begins in January. At the end of the Inside Sales period, based on performance and potential, a full-time staff position could be offered.

The ideal candidate would have some experience in direct sales and be comfortable making a pre-determined amount of phone calls daily to both consumers and businesses.

Excellent communication skills are required. All candidates must be outgoing with a can-do attitude and the ability to work well in a team environment. Training will be provided.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you relocate (if necessary) without team assistance?


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Ticket Sales & Service: Ticket Sales
Ticket Sales Representative - Missouri Mavericks (Kansas City, MO)

The Missouri Mavericks of the ECHL are looking for a highly motivated, innovative ticket sales executive. The Mavericks are one of the most decorated 'AA' hockey franchises in the country and stand alone as the only winter pro sports team in a market of 2-million residents. If you are outgoing and organized and want to work for a positive, proactive organization, please review the description below.

Essential Duties & Responsibilities: (Other duties may be assigned.)

  • Responsible for generating maximum revenue for the team through the full menu marketing of ticket programs.
  • Sell full-seasons, partial season plans, and group packages for the team. Meet and exceed all sales goals.
  • Create and develop new business by regularly pitching new prospects through phone prospecting, external appointments and networking events.
  • Plan and coordinate group events
  • Manage all personal accounts and work with the fan relations department to provide the highest level of customer service throughout the season.
  • Game night responsibilities include, but not limited to, assisting with sales initiatives and prospecting for new clients before, during and after every home game.
  • Attend and staff outside events with the purpose of selling ticket packages in conjunction with the marketing department.
  • Maintain accurate records of all prospecting activities and closed sales.

Desired Skills and Expertise:

  • Bachelor’s degree preferred, but not required.
  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques strongly encouraged.
  • Strength in time management, administrative ability, organization, and customer service skills.
  • Ability to communicate effectively with the public in a professional manner.
  • Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs.
  • Experience in utilizing CRM and ticketing systems (TicketMaster experience a bonus) in maintaining customer records a plus.
  • High energy; team player with the ability to remain focused on sales goals and work independently and in group setting.
  • Ability to work flexible hours, including evenings, weekends and holidays.

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Ticket Sales & Service: Ticket Sales
Season Ticket and Group Sales Consultant - Toledo Walleye/Toledo Mud Hens (Toledo, OH)

Summary of Responsibilities:

A Season Ticket & Group Sales Consultant is directly involved with the sale of tickets.   He/she uses planning, organizational and people skills to prospect and achieve season ticket, group ticket, individual ticket and catering sales goals as established by the Assistant General Manager - Ticket Sales & Operations and the Director of Ticket Sales.  

Functions:

  1. Reach personal sales goals as established by the Assistant GM and Director of Ticket Sales.
  2. Plan, organize and manage personal sales goals and help the ticket department achieve its goals.
  3. Make outgoing calls and contacts in order to generate new sales and attract new companies/fans.
  4. Sell various season ticket plans to businesses, organizations and individuals.
  5. Sell group outings and catered events to businesses, organizations and individuals.
  6. Sell merchandise and souvenirs to businesses, organizations and individuals.
  7. Maintain relationships/sales with existing clientele in all ticket sales categories to ensure long-term partnerships and upsell possibilities.
  8. Handle incoming inquiries regarding season ticket plans and group outing options.
  9. Disseminate season ticket, group and catering information to existing and potential clients.
  10. Follow up with the people who request and receive season ticket, group outing and food & beverage outing information.
  11. Collect deposits and final balances on outings and season ticket plans and follow the proper processes as they relate to the Box Office, accounting, CRM, etc.
  12. Interact with other staff members to help insure a positive and successful season.
  13. Set up meetings with potential season ticket holders and group leaders.
  14. Refer corporate sales opportunities to the Assistant General Manager – Corporate Partnerships.
  15. Perform other responsibilities and duties as assigned.

Working Conditions:

  1. Full time, year round.
  2. Off-season hours are typically 8+ hour days.  During season hours may range from 8 to 14 hours per day

Required Experience:

A Ticket Consultant should be self motivated.  It is necessary to have good people, planning and organizational skills.  There is daily interaction with current and potential clients.  He/she should be creative, driven and possess the ability to work with others and accept various tasks.  Ticket sales experience is recommended but not required.

2 years or more of Sales Experience Required

This job description does not list all of the duties of the job.  The person in this position may be asked to perform other instructions and duties must comply with the Toledo Mud Hens baseball Club, Inc. and Toledo Arena Sports (TASI) Employee Handbook.  The person in this position will be evaluated in part based on performance of the tasks listed in this job description.

The Club’s management has the right to revise this job description at any time.  This job description is not a contract for employment and either the Employee or the Club may terminate employment at any time, for any reason.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of sales experience do you have?
2. In 25 words or less, why do people attend minor league sports?


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Ticket Sales & Service: Ticket Sales
Account Executive - Tulsa Oilers Hockey (Tulsa, Ok)

Tulsa Oilers hockey is one of Tulsa’s longest-standing sports traditions. For the last 24 seasons, the Oilers have provided a unique entertainment option for families and fans of all ages. The Oilers are committed to the economic growth and development of Tulsa and work closely with corporations and businesses that share the same priorities.
 

LOOKING TO BREAK INTO SPORTS? THEN JOIN THE BACKBONE OF OUR TEAM IN SALES!
 

Tulsa Oilers Account Executive

The Tulsa Oilers seek a Full Time Account Executive. Any person interested must be motivated and passionate about a career in sales.
 

RESPONSIBILITIES:

• Make daily sales calls to generate new business through group and season tickets
• Assist in database management, including lead entry and reporting.
• Ability to come up with new group concepts and ideas for increasing revenue
• Must meet or exceed individual and team sales goals
• Assist with all special group and season ticket sales projects.
• Work in conjunction with Ticket Sales, Corporate Partnerships, Community Relations, Media Relations and Operations for all internal ticket allotment and allocation.
• Develop and maintain files and reports on each event that consists of ticket sales, group sales, comp tickets and overall event audits.
 

REQUIREMENTS:

• Strong organizational and time management skills
• Excellent oral communication, customer service and problem solving skills
• Ability to function in fast-paced environment, handle multiple projects and meet frequent deadlines
• High energy; ability to remain focused on accomplishing tasks, working independently and offering excellent internal customer service to all departments within the Tulsa Oilers front office
• Available to work flexible hours
 

EDUCATION & EXPERIENCE:

• Bachelor’s degree (Preferred)
• Proficient in Microsoft Excel
• Prior sales experience (Preferred)


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Ticket Sales & Service: Ticket Sales
Ticket Account Executive - Wheeling Nailers (Wheeling, WV)

Account Executive

Do you want to support our region’s exciting future while working in professional sports?  Are you a driven individual who can work with a team to engage the community, build partnerships and exceed expectations?  If so, the Wheeling Nailers, proud ECHL affiliate of the Pittsburgh Penguins, are hiring an Account Executive to promote our team and the benefits of partnering with the Wheeling Nailers.  The successful applicant will be responsible for creating and maintaining regional relationships, increasing visibility and maximizing revenue through various avenues including but not limited to phone calls, prospecting and appointments.  Our Account Executive will sell a full menu of offerings including single game tickets, mini and full season ticket plans and groups in addition to offering game day assistance.  Travel will be necessary.

Essential Duties and Responsibilites:

  • Provide a high level of customer service
  • Generate new business utilizing calls, referrals, sales campaigns and networking
  • Match potential partners with programs and opportunities 
  • Research new business opportunities
  • Meet and exceed sales goals

A post-secondary degree is preferred with demonstrated sales, marketing and business skill. Qualified applicants can provide a resume in confidence by January 23, 2017.


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Ticket Sales & Service: Ticket Sales
Membership Executive (Full Time) - Worcester Railers HC (Worcester, MA)

The Worcester Railers HC of the ECHL are seeking an energetic, hardworking, and motivated Membership Executive to generate revenue through the sale of season memberships, flex-plans and group tickets via cold calling and email. This position will also service existing accounts, work all home games and cultivate relationships with their season membership clientele. Create new ideas to increase membership sales and retention, perform basic office functions as needed and be expected to attain goals of the ticket and membership sales department each season. The candidate will report to the Director of Tickets and Hockey Club Memberships.

LOOKING TO BREAK INTO SPORTS? THEN JOIN THE BACKBONE OF OUR TEAM IN SALES!

Worcester Railers HC Membership Executive

The Railers HC is seeking a Full Time Membership Executive. Any person interested must be motivated and passionate about a career in sales.

RESPONSIBILITIES:

  • Make daily sales calls to generate new business through group and season memberships.
  • Assist in database management, including lead entry and reporting.
  • Create and develop new sales concepts to generate new revenue streams.
  • Develop, implement and maintain sales campaigns utilizing direct mail, cold calling, appointment scheduling, and ticket driven revenue promotions.
  • Must meet or exceed individual and team sales goals.
  • Generate own leads by prospecting respective sales area.
  • Assist with all special group and season membership sales projects.
  • Work in conjunction with Membership Sales, Corporate Sponsor Partnerships, Community Relations, Media Relations and Operations for all internal ticket allotment and allocation.
  • Work all home games, additional membership events, and off site sales opportunities as needed for the purpose of developing new prospects and referral opportunities.
  • Must be willing to work some nights, weekends, and holiday events.
  • Maintain complete and accurate records for customers and organization.
  • Perform other promotional or service functions assigned by the Director of Tickets and Hockey Club Memberships.

REQUIREMENTS:

  • Strong organizational and time management skills
  • Excellent oral communication, customer service and problem solving skills
  • Ability to function in a fast-paced environment, handle multiple projects and meet frequent deadlines
  • High energy; ability to remain focused on accomplishing tasks, working independently and offering excellent internal customer service to all departments within the Worcester Railers HC front office
  • Available to work flexible hours

QUALIFICATIONS:

  • Bachelor's degree or equivalent experience
  • Hardworking, dependable and motivated self-starter
  • Exceptional interpersonal and problem solving skills
  • Excellent organization, prioritization, and strong customer service skills
  • Ability to work a 40-hour work week plus games and other outside events
  • Ticketmaster or other ticket sales platform experience (preferred)
  • Proficient in Microsoft Excel
  • Ice hockey knowledge is preferred, but not required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your required salary?
2. Why is this position appealing to you?
3. What is one thing not on your resume that would qualify you for this position?


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