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Current available jobs in Ticket Sales & Service:

» Ticket Sales Account Executive - Greenville Road Warriors (Greenville, SC)
» Account Executive - Gwinnett Gladiators (Duluth, GA)
» Account Executive - Premium Seating - Ontario Reign (Ontario, CA)
» Ticket Sales Internship - Toledo Walleye (Toledo, OH)
» Account Executive - Ticket Sales - Utah Grizzlies (Salt Lake City, Ut)

Ticket Sales & Service: Ticket Sales
Ticket Sales Account Executive - Greenville Road Warriors (Greenville, SC)

Sell a full menu of hospitality and ticket-based products for the primary ECHL affiliate of the New York Rangers. The Account Executive will perform the role of a primary revenue producer for the organization in the ticket sales department. The Road Warriors Account Executive will utilize a consultative selling approach to customize hospitality, business development and individual entertainment solutions focusing on suites, party suites, full season tickets, partial plans and group packages. The account executive will prospect, qualify, sell and service both individual and business accounts.



Primary Responsibilities:
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Road Warriors.
• Consistently meet and exceed daily and weekly quotas for calls and appointments. (A minimum of 75+ calls per day and five + meetings per week is expected).
• Meet or exceed established yearly revenue and ticket goals set for new business and renewals.
• Prospect for new season ticket and suite business via phone conversations, face-to-face meetings/presentations and client needs analysis.
• Manage obstacles and overcome objections that are presented during the sales process.
• Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, prospect sampling at games, seat visits at games, open houses at Bon Secours Wellness Arena and outside meetings.
• Up-sell current partial plan holders to larger ticket packages.
• Sell Road Warriors playoff packages and convert these leads into full season and partial plan customers for the next season.
• Execute contracts, billing, and follow up on payment for clients.
• Contact and close referrals from existing season ticket holders.
• Successfully service your book of clients to maintain satisfaction and retention.
• Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes.
• Assist with answering incoming sales line during home and away games as needed; assist with call tracking for and reporting purposes.
• Work all home games and special events.
• Other duties assigned by senior staff.

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field.
• Ability to work collaboratively and as a part of a team.
• Must be self-motivated with a desire to succeed.
• Strong desire to “win” and thrive in a competitive environment.
• Strong interpersonal & customer service skills a must.
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely.
• Strong organizational and time management skills a must. Keen ability to prioritize work activities & use time efficiently.
• Being detail oriented following through on conversations and meetings is a must.
• Dependability and reliability are musts.
• Ability to multi-task and work in a fast-paced environment with tight deadlines.
• Ability to work extended hours including nights, weekends, holidays.
• Proficiency with all Microsoft Office software programs.
• Ability to work all home games.

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Ticket Sales & Service: Ticket Sales
Account Executive - Gwinnett Gladiators (Duluth, GA)

The Gwinnett Gladiators seek an energetic, hard working, and motivated sales associate to sell season tickets packages and group tickets via telemarketing, electronic mail and face-to-face presentations. This position will also service existing accounts, work all home games and cultivate relationships with their season ticket clientele. Create new ideas to increase ticket sales and retention, perform basic office functions as needed and be expected to attain goals of the ticket department each season. The candidate will report directly to the Vice President of Sales.

Essential Duties and Responsibilities include the following:

* Responsible for generating revenue through full menu marketing ticket programs
* Sell full-seasons, partial plans, and group tickets
* Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
* Plan and coordinate group events
* Manage all personal accounts to provide the highest level of customer service throughout the season
* Working every home game
* Attend outside events with the purpose of selling ticket packages in conjunction with the community relations department

Education and/or Experience:

* Strength in time management, organization, and customer service skills
* Ability to communicate effectively with the public in a professional manner
* High energy; ability to remain focused on sales goals and work independently
* Ability to work flexible hours, including evenings, weekends and holidays
* Proficient with Microsoft Office Applications


Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales experience?

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Ticket Sales & Service: Premium/Suite Sales
Account Executive - Premium Seating - Ontario Reign (Ontario, CA)

Company Information: Citizens Business Bank Arena is the centerpiece of Piemonte at the Ontario Center, an urban, mixed-use project, with Class A office, specialty retail, a 200-plus-room full-service hotel, entertainment and urban living components. Citizens Business Bank Arena hosts basketball, ice hockey and a variety of other sporting competitions, concerts, family shows, special events, conventions, school and community activities as well as private events. The venue is the largest and most modern arena within the Inland Empire, an area with 4 million people. It is located in the City of Ontario, on a 37-acre parcel located between Haven Avenue and Milliken Avenue, Fourth Street and the I-10 Freeway.

Citizens Business Bank Arena includes 9,500 fixed seats with additional "portable" seating risers to accommodate capacities of 11,089 for concerts, 9,736 for ice hockey and 10,832 for basketball. The 225,000 square foot venue also features 36 luxury suites located on two levels and a continuous concourse hosting a variety of refreshment stands and merchandise kiosks, a VIP club and other fan amenities.

Job Description: This position offers the candidate the ability to enhance their education and sales experience by generating excitement and driving revenue while working under the direction of the Manager of Premium Sales. This person will assist the Premium Sales team with prospecting and selling premium inventory for Citizens Business Bank Arena.

Desired Competencies:

  • Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization. Must have a strong work ethic and desire to build a career in sales.
  • Leadership - Motivating, influencing, and supporting others to accomplish team and organizational goals. Builds trust by keeping word, commitments, and promises.
  • Communication - Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
  • Teamwork - Collaborating and cooperating with and across departments to get the job done. Ability to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members.
  • Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.

Essential Job Functions:

  • Make outgoing and cold calls each day to prospective clients to sell premium inventory
  • Achieve and exceed predetermined sales goals and objectives
  • Formulate and maintain weekly telemarketing reports
  • Proactively research, solicit, and follow-up on sales leads
  • Assist with the management of sales database and administrative duties
  • Required to work Citizens Business Bank Arena events as needed
  • Handle additional duties as assigned


  • Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
  • Bachelor's degree in Business or Marketing preferred
  • Posses the skills to both acquire new accounts and manage existing accounts
  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Must be assertive, persistent, and result-oriented
  • Ability to work in a team environment and adhere to department guidelines
  • Knowledgeable in Microsoft Word, Excel and Power Point
  • Experience with Archtics, CRM and/or other ticket inventory management system is a plus
  • Able to work non-traditional hours including weekends and holidays as needed

Employment Type: Full Time

Travel Required: Up to 10%

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Ticket Sales & Service: Ticket Sales
Ticket Sales Internship - Toledo Walleye (Toledo, OH)

The Toledo Walleye and Mud Hens are currently looking for interns for the 2014-15 seasons in the following department:

Ticket Sales

(Part Time, Weekdays & Games)

This is the single most important department in the organization! It is a great opportunity to develop your sales & presentation skills.

Duties include:

  • Selling individual game tickets
  • Assisting in marketing of Season Tickets and Group Outings
  • Maintaining positive relations with Season Ticket Holders & Fans 

 Please, no phone calls.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your availability beginning August 2014 through April 2015?

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Ticket Sales & Service: Ticket Sales
Account Executive - Ticket Sales - Utah Grizzlies (Salt Lake City, Ut)

As an Account Executive for the Grizzlies, you will begin building your sports resume through your performance developing relationships throughout Salt Lake that produce new ticket sales opportunities. A successful executive will use cold calls, face-to-face meetings and email marketing as methods for building lasting relationships with local businesses and individuals. As a member of our sales team, a high level of performance will enable you the opportunity to take on additional roles in both sales and management as your skills and resume to continually develop. The ability to work as a part of team is a must!
• Generate business revenue using all sales methods, including cold calls, face to face appointments, prospecting and networking
• Make cold calls from provided lists to area companies to build new relationships
• Use a full catalog of inventory items (Group Seats, Full & Mini Packages, Food & Beverage Options, Suites, Meetings Space, etc) to customize a comprehensive hospitality package that fits your client's every need
• Aggressively prospect and research new sales leads
• Conduct face to face sales presentations with prospects and potential customers
• Meet or exceed weekly and monthly sales goals in the areas of season, group and partial-plan ticket packages
• Record all activity and sales pipeline details in CRM system
• Provide superior customer service to clients - existing ticket holders, prospects, and single game customers
• Sell other special projects when necessary
• Be present at all home games to service your customers, establish new relationships and help manage the game day duties
• Attend team and community events for the purpose of making new connections and maximizing sales opportunities
• Additional responsibilities as assigned by the Sales Manager

• Aggressive, competitive and committed to the sports industry
• Highly motivated with a desire to be successful
• Strong communication and computer skills
• Detail-oriented and organized; ability to handle several projects at once
• Prior telemarketing and/or sales experience is preferred but not essential
• Any experience working for a team, athletic department or event is beneficial
• Willingness to work evenings, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have connections in the State of Utah, especially along the Wasatch Front?

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