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Current available jobs in Ticket Sales & Service:


» Account Executive - Gwinnett Gladiators (Duluth, GA)
» Account Executive - Premium Seating - Ontario Reign (Ontario, CA)
» Inside Sales Representive - South Carolina Stingrays (North Charleston, SC)
» Ticket Services Manager - Stockton Thunder (Stockton, CA)
» Inside Sales Representative - Utah Grizzlies (WEST VALLEY CITY, Ut)



Ticket Sales & Service: Ticket Sales
Account Executive - Gwinnett Gladiators (Duluth, GA)

The Gwinnett Gladiators seek an energetic, hard working, and motivated sales associate to sell season tickets packages and group tickets via telemarketing, electronic mail and face-to-face presentations. This position will also service existing accounts, work all home games and cultivate relationships with their season ticket clientele. Create new ideas to increase ticket sales and retention, perform basic office functions as needed and be expected to attain goals of the ticket department each season. The candidate will report directly to the Vice President of Sales.

Essential Duties and Responsibilities include the following:

* Responsible for generating revenue through full menu marketing ticket programs
* Sell full-seasons, partial plans, and group tickets
* Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
* Plan and coordinate group events
* Manage all personal accounts to provide the highest level of customer service throughout the season
* Working every home game
* Attend outside events with the purpose of selling ticket packages in conjunction with the community relations department


Education and/or Experience:


* Strength in time management, organization, and customer service skills
* Ability to communicate effectively with the public in a professional manner
* High energy; ability to remain focused on sales goals and work independently
* Ability to work flexible hours, including evenings, weekends and holidays
* Proficient with Microsoft Office Applications


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales experience?


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Ticket Sales & Service: Premium/Suite Sales
Account Executive - Premium Seating - Ontario Reign (Ontario, CA)

Company Information: Citizens Business Bank Arena is the centerpiece of Piemonte at the Ontario Center, an urban, mixed-use project, with Class A office, specialty retail, a 200-plus-room full-service hotel, entertainment and urban living components. Citizens Business Bank Arena hosts basketball, ice hockey and a variety of other sporting competitions, concerts, family shows, special events, conventions, school and community activities as well as private events. The venue is the largest and most modern arena within the Inland Empire, an area with 4 million people. It is located in the City of Ontario, on a 37-acre parcel located between Haven Avenue and Milliken Avenue, Fourth Street and the I-10 Freeway.

Citizens Business Bank Arena includes 9,500 fixed seats with additional "portable" seating risers to accommodate capacities of 11,089 for concerts, 9,736 for ice hockey and 10,832 for basketball. The 225,000 square foot venue also features 36 luxury suites located on two levels and a continuous concourse hosting a variety of refreshment stands and merchandise kiosks, a VIP club and other fan amenities.

Job Description: This position offers the candidate the ability to enhance their education and sales experience by generating excitement and driving revenue while working under the direction of the Manager of Premium Sales. This person will assist the Premium Sales team with prospecting and selling premium inventory for Citizens Business Bank Arena.

Desired Competencies:

  • Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization. Must have a strong work ethic and desire to build a career in sales.
  • Leadership - Motivating, influencing, and supporting others to accomplish team and organizational goals. Builds trust by keeping word, commitments, and promises.
  • Communication - Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
  • Teamwork - Collaborating and cooperating with and across departments to get the job done. Ability to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members.
  • Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.

Essential Job Functions:

  • Make outgoing and cold calls each day to prospective clients to sell premium inventory
  • Achieve and exceed predetermined sales goals and objectives
  • Formulate and maintain weekly telemarketing reports
  • Proactively research, solicit, and follow-up on sales leads
  • Assist with the management of sales database and administrative duties
  • Required to work Citizens Business Bank Arena events as needed
  • Handle additional duties as assigned

Qualifications:

  • Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
  • Bachelor's degree in Business or Marketing preferred
  • Posses the skills to both acquire new accounts and manage existing accounts
  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Must be assertive, persistent, and result-oriented
  • Ability to work in a team environment and adhere to department guidelines
  • Knowledgeable in Microsoft Word, Excel and Power Point
  • Experience with Archtics, CRM and/or other ticket inventory management system is a plus
  • Able to work non-traditional hours including weekends and holidays as needed

Employment Type: Full Time

Travel Required: Up to 10%


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Ticket Sales & Service: Ticket Sales
Inside Sales Representive - South Carolina Stingrays (North Charleston, SC)

 The South Carolina Stingrays of the ECHL are looking for motivated, ambitious, energetic individuals for a new Inside Sales postition. Representatives will be responsible for selling Ticket Plans and Group tickets for the 2014-2015 season.

Representatives will be responsible for an individual goal, as well as an overall team sales goal. The Inside Sales postition will act as a starting ground with the opportunity to move into a senior level sales position. Candidates must be able to work game nights and weekends as needed.

Individuals participating will be provided with all of the tools needed to be successful in this exciting industry including constant training, mentoring and evaluation which will be the foundation of this unique learning experience.


Responsibilities/Duties for Sales Position:
? Generate business revenue using all sales methods, including cold calls, face to face appointments, prospecting and networking.
? Manage accounts in order to exceed established weekly and monthly sales goals.
? This job requires 60+ phone calls per day to develop and close new clients for group tickets and season ticket sales.
? Aggressive prospecting in order to generate new business relationships.
? Develop prospects by calling on self-generated leads and lists provided of former customers.
? Establish professional relationships to create repeat business
? Working home games for the purpose of developing new prospects, service customers and performing other game night duties.
? This is a highly competitive, results oriented sales environment.


Qualifications:
? Candidates for this position must have a Bachelor’s Degree
? Sales and/or sports experience is a plus but not required
? Friendly/Inviting phone presence
? Professional presence to conduct face to face business meetings.
? Serious work ethic, self-motivation, accountability and strong written and verbal communication skills.
? Must work Game nights which may include weekends and holidays


Salary plus commission


To be considered for this position, you must include the following:
*Cover Letter
*Resume
** We do not provide relocation reimbursement

Note: When you apply for this job online, you will be required to answer the following questions:

1. This is a Ticket Sales position that requires true dedication and enthusiasm to make 60+quality outbound phone calls each day. What are your thoughts?
2. Why are you looking to begin a career in Ticket Sales with the Stingrays?


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Ticket Sales & Service: Ticket Operations
Ticket Services Manager - Stockton Thunder (Stockton, CA)

OVERVIEW:

Responsible for processing all team ticket orders.

Responsible for supervising inside sales operation.

Respoinsible for maintenance of team's database.

SPECIFIC DUTIES:

            Ticketing –

1.    Responsible for the documentation, accounting and printing of all ticket orders – suites, season tickets, mini plans, group tickets and special packages.

2.    Prints all spitter stock tickets based on ticket order / contract received and distributes tickets (to account rep, mail, place in Will Call).

3.    Executes all birthday packages (ticket printing, food orders, gift bags, in game announcements, mascot appearance, room reservations, etc.)

4.    Executes all on-line or call in family packs (ticket printing, food vouchers, hat vouchers) and placing package in Will Call. 

5.    Executes all on-line or call in single game or special package orders and place in Will Call. 

6.    Principal Team staff member at Will Call each game

 

Accounting –

7.    Maintains master original contracts for all ticket sales with notebooks for each ticket type (suites, season tickets, groups, family packs, etc.).

8.    Responsible for the accounting, inventory and distribution of all ticket package incentives (hats, pucks, sticks, birthday bags)

 

Contact Management System –

9.    Responsible for the maintenance and accuracy for all aspects of the Thunder’s contact management program (CSM) including ticket purchaser information (name, address, phone, email, purchase date, amount of purchase, ticket type, seat location, sales rep, renewal or new, etc.) as well as marketing lists, purging bad data, uploading data, etc.

10. Become and ‘expert’ with CSM and serve as a resource for the organization.

11. Analyze data within CSM to ensure proper penetration of key targets and proper service of customers by sales reps.

12. By searching and managing data variables, provide sales reps with leveraged contact lists to increase the effectiveness of sales efforts.

13. Responsible for entry of all on-line ticket sales data into CSM.

14. Extract ticket sales data from Ticketmaster and import into contact management program for marketing purposes.

15. Responsible for gathering data from game events (raffles, registrations), entering data into spreadsheet and uploading data into CSM.

16. Assists all personnel with effective usage of contact management program

 

Inside Sale Management –

17. Works closely with VP of Ticket Sales to execute inside sales operation.

18. Serves as on-site manager for inside sale personnel.

19. Provides leads to inside sales personnel using CSM, email marketing results and other lead generation sources

20. Run daily activity reports ascertaining call volume and success ratios for sales personnel.

21. Provides motivation and direction to inside sale personnel.

 

Reporting –

22. Prepares all ECHL ticket sales and box office reports.

23. Prepares all daily and weekly internal ticket sales reports.

24. Prepares monthly commission reports in concert based on payments provided by Director of Finance Administration.

25. Communicates weekly with Director of Finance to insure ticket accounts payable are ‘current’.

26. Prepares all ticket usage / attendance reports.


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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - Utah Grizzlies (WEST VALLEY CITY, Ut)

The Utah Grizzlies of the ECHL are looking for motivated, ambitious, energetic individuals for a new Inside Sales postition. Representatives will be responsible for selling Ticket Plans and Group tickets for the 2014-2015 season. This seasonal position is a great opportunity to build your sales and marketing career within the Sports Industry. The Inside Sales Representative is a part-time position, 20-30 hours per week. The hourly wage is $9/hour plus commission.

 

Representatives will be responsible for an individual goal, as well as an overall team sales goal. The Inside Sales postition will act as a starting ground with the opportunity to move into a full-time sales position. Candidates must be able to work game nights and weekends as needed.

 

Individuals participating will be provided with all of the tools needed to be successful in this exciting industry including constant training, mentoring and evaluation which will be the foundation of this unique learning experience.

 

 RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Responsible for new business development of all Iowa Wild products through face-to-face presentations, prospecting new clients, following-up on referrals and leads, and cold calling
• Makes outbound calls daily with customers/new clients prospecting new business
• Prospects and qualifies all new leads and referrals for season tickets, group sales and suite sales
• Meets new business development and sales goals which are defined and outlined within specific quarterly and annual budgets
• Manages sales kiosks, service clients and work other related assignments on game days
• Regularly attend season ticket holder events to maintain and sevice current ticket holders
• Consistently deliver high-level of customer service to both internal and external clients helping provide world-class service
• Performs other related duties as assigned

 

 POSITION REQUIREMENTS

 1. KNOWLEDGE & EXPERIENCE
•  Sales experience with proven track record of successfully developing and closing new business in a high volume sales environment
• Proficient computer skills

 2. PERSONAL ATTRIBUTES
• Positive attitude and desire to be successful while having fun within professional and team oriented environment
• Excellent time-management and organizational skills with ability to successfully prioritize and manage multiple duties
• Detail oriented with excellent written and verbal communication skills
• Self motivated with ability to work well independently within a team and results oriented environment

 

To be considered for this position, you must include the following: 
*Cover Letter 
*Resume 
** we do not provide relocation reimbursement

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. This is a Ticket Sales position that requires true dedication and enthusiasm to make 50+ quality outbound phone calls each day. What are your thoughts?
2. Why are you looking to begin a career in Ticket Sales with the Grizzlies?

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. This is a Ticket Sales position that requires true dedication and enthusiasm to make 50+ quality outbound phone calls each day. What are your thoughts?
2. Why are you looking to begin a career in Ticket Sales with the Grizzlies?


Apply for this position      |      Go back job listings


 

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